Paul Crump

Paul Crump

Senior Consultant

Paul is an experienced and effective workforce optimisation strategist with extensive Contact Centre applications knowledge, underpinned by comprehensive functional experience.

Responsible for the development and implementation of successful workforce consultancy and process automation deployments, Paul has led numerous business teams to effective transitions and improved operations.

Paul has 17 years’ international experience and has worked on initiatives in Australia, New Zealand, USA, Japan and Philippines.