Samantha Middlebrook

Samantha Middlebrook

Head of Product and Marketing

With over 5 years’ experience designing and deploying Knowledge Management solutions across the globe, Samantha is a leading Australian KM consultant.

Her passion for innovation and customer experience, in addition to her breadth of experience in the KM space has led to a wide range of success across both Government and Private sectors.

For 3 years Samantha has been building the Knowledge Management Practice at Customer Driven Solutions. With the vision to show organisations the benefits of effective Knowledge Management, and emphasize that knowledge is the ultimate enabler if a business is striving for CX and operational excellence.