About Customer Driven

Customer Driven was established September 2014 by Louis Dupé and Peter Trowbridge with the vision to build a customer-centric business consulting and services company, differentiating itself through a reputation of delivering business improvement results.

A Selection Of Our Customers

A selection of our customers

The Customer Driven Solutions Team

Everyone in the team at Customer Driven Solutions has been accountable for delivering results within some of the most reputable Australian businesses.

We therefore have a deep understanding of how to make change within organisations and are focused on producing outcomes.

Louis Dupé - Director of Customer Driven

Louis Dupé

Director

Peter Trowbridge - Director of Customer Driven

Peter Trowbridge

Director

Nicola McDonald - Head of Knowledge Management at Customer Driven

Nicola McDonald

Head of Knowledge Management

Ainslee Holman - Senior Consultant at Customer Driven

Ainslee Holman

Head of Organisational Development

Leisha Carter  Head of Contact Centre Optimisation

Leisha Carter

Head of Contact Centre Optimisation

Brooke Cartier - Administration & Finance Manager at Customer Driven

Brooke Cartia

Administration & Finance Manager

Charlie Roach - Senior Consultant at Customer Driven

Charlie Roach

Senior Consultant

Rod Maxwell - Head of Cloud Solutions at Customer Driven

Rod Maxwell

Head of Cloud Solutions

Ben Campbell-Foulkes General Manager CX Solutions
Ben Campbell-Foulkes

General Manager CX Solutions

Sean McBride  Head of Consulting

Sean McBride

Head of Consulting

Matt Barrenger Head of Professional Services
Matt Barrenger

Head of Professional Services

Hayley Jansen  Senior Consultant

Hayley Jansen

Senior Consultant

Mel Hansen  Senior Consultant

Mel Hansen

Senior Consultant

Our Partners

Our Customer Driven Partners