About Customer Driven
Customer Driven was established September 2014 by Louis Dupé and Peter Trowbridge with the vision to build a customer-centric business consulting and services company, differentiating itself through a reputation of delivering business improvement results.
A Selection Of Our Customers

The Customer Driven Solutions Team
Everyone in the team at Customer Driven Solutions has been accountable for delivering results within some of the most reputable Australian businesses.
We therefore have a deep understanding of how to make change within organisations and are focused on producing outcomes.

Louis Dupé
Director

Peter Trowbridge
Director

Nicola McDonald
Head of Knowledge Management

Ainslee Holman
Head of Organisational Development

Leisha Carter
Head of Contact Centre Optimisation

Brooke Cartia
Administration & Finance Manager

Charlie Roach
Senior Consultant

Rod Maxwell
Head of Cloud Solutions

Ben Campbell-Foulkes
General Manager CX Solutions

Sean McBride
Head of Consulting

Matt Barrenger
Head of Professional Services

Hayley Jansen
Senior Consultant

Mel Hansen
Senior Consultant
Our Partners
