We got some great feedback on the webinar during the session – and had quite a few requests to make it available offline so you could rewatch it.
In case you don’t have time to rewatch the full thing, I thought I’d note down some timestamps for the topics that I thought were of particular interest:
Customer Driven’s KM8 Methodology – @ 6:28 minutes
Design Principle Concepts – @ 7:30 minutes
Analytics – @ 20:00 minutes