Workforce Management Portfolio Lead
Reece is an experienced Workforce Planning professional with a demonstrated history in leadership. He is skilled in coaching, customer-focused sales environments, contact centre operations, workforce management, budget delivery and capacity/forecast planning. Reece is responsible for leading WFM projects for clients like Tabcorp and Winc.
In 2017, to recognise the successful implementation and delivery of WFM projects and practices; Reece was awarded the QLD Workforce Management Champion Award by the Auscontact Association. He is highly proactive and motivated to ensure the team deliver the best results for his clients and stakeholders
Reece brings experience in software configuration, forecasting, scheduling and real-time management in the Aspect software suite.
- 1300 724 524