NEWS & EVENTS
Best Practice Report | Key Findings Presentation Adelaide
28th May, 2026
Best Practice Report | Key Findings Presentation Adelaide
28th May, 2026
Best Practice Report | Key Findings Presentation Melbourne
2nd June, 2026
Best Practice Report | Key Findings Presentation Melbourne
2nd June, 2026
Genesys Health Summit APAC
9th June, 2026
Genesys Health Summit APAC
9th June, 2026
Webinar Series | The Ai Playbook You Weren’t Given
Commencing 21st May – 18th June, 2026
Webinar Series | The Ai Playbook You Weren’t Given
Commencing 21st May – 18th June, 2026
Genesys Xperience 2026
11th – 12th November, 2026
Genesys Xperience 2026
11th – 12th November, 2026
PAST EVENTS
Best Practice Report | Key Findings Presentation Perth
26th May, 2026
Best Practice Report | Key Findings Presentation Perth
26th May, 2026
Best Practice Report | Key Findings Presentation Brisbane
15th May, 2026
Best Practice Report | Key Findings Presentation Brisbane
15th May, 2026
Best Practice Report | Key Findings Presentation Sydney
13th May, 2026
Best Practice Report | Key Findings Presentation Sydney
13th May, 2026
Genesys Xperience APAC 2025
15 – 20th November 2025, Sydney
Genesys Xperience APAC 2025
15 – 20th November 2025, Sydney
Executive Connections 2025
18th September 2025, Sydney
Executive Connections 2025
18th September 2025, Sydney
Genesys Health Summit 2025
27th August 2025, Brisbane
Genesys Health Summit 2025
27th August 2025, Brisbane
COBA25
10 – 12th August 2025, Brisbane
COBA25
10 – 12th August 2025, Brisbane
Genesys CX Tour Perth
27th March 2025, Perth
Genesys CX Tour Perth
27th March 2025, Perth
Breakfast & AI with Nick Mitchell
20th February 2025, Sydney CBD
Breakfast & AI with Nick Mitchell
20th February 2025, Sydney CBD
2024 Auscontact Excellence Awards
2024 Auscontact Excellence Awards
Digital NSW Govermnet Technology Platforms Showcase
Nicola McDonald contributed valuable insights as a member of the expert panel discussing knowledge management.
Digital NSW Govermnet Technology Platforms Showcase
Nicola McDonald contributed valuable insights as a member of the expert panel discussing knowledge management.
Auscontact Top 100 Influencers 2024
See Nicola McDonald & Sean McBride recognised by Auscontact Association in their ‘Top 100 Influencers 2024 in the Contact Centre Industry in APAC’ list!